Success with Juniper Services

Your organization demands more from the network every day, from reliability to performance to new technology requirements. You need solutions that surpass these expectations and deliver strong business outcomes.      

We can help you solve complex challenges and realize your business goals faster. Our highly trained experts, backed by AI-driven and automated self-serve support, can help you design, build, and proactively manage your network in ways that free up time to focus on your critical business initiatives.

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No time for downtime

We offer a suite of hardware and software support options, along with AI-driven insights into network usage, inventory, health, and performance. Juniper support experts are available to monitor and manage your network to mitigate risk and prevent network downtime. 

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Let Juniper experts be your guide

No matter where you are in your transformation journey, Juniper’s team of professional consultants works closely with you to assess, design, build, and optimize a robust network to keep pace with evolving technologies and business requirements.

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Know more than is humanly possible

Our AI-driven support provides real-time operations and insights. There is more intelligence in Juniper’s AI-powered cloud database than any single network or NOC can muster on its own.

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Professional Services

A comprehensive services suite to meet all your network assessment, deployment, and migration needs.



  • AI-Driven Enterprise

    Juniper Services helps you transform IT with AI-powered operations and support that drive simplicity and reliability across your wired, wireless, and SD-WAN environments.

  • Services for Automation

    We offer expertise and state-of-the-art automation tools and platforms to ease your digital transformation journey.

  • Services for Data Center

    We accelerate and support your new Juniper Apstra intent-based networking deployments or your migration to a modern Apstra data center network.

  • Services for Security

    Juniper Services security experts protect your network’s most critical and complex scenarios.

A comprehensive services suite to meet all your network assessment, deployment, and migration needs.


Consulting Services

Assess technologies, reduce complexities, and mitigate risks in your network transformation journey.

Testing Services

  • Services that test and validate new technology as you integrate it into your existing infrastructure to help you eliminate the risk of downtime or increased costs

  • Testing as a Service

    We validate planned network changes in our physical Customer Certification Labs (CCL) and virtualized infrastructure (Cloud CCL) before implementation.

  • Cloud Customer Lab Certification

    Validate network deployments virtually without the cost, complexity, or limitations of a physical lab.

  • Juniper Strategic Delivery

    Creates and validates deployment plans for upcoming software and hardware releases.


  • Professional Services Assessment

    Our structured assessment methodology helps you successfully evaluate options, define your technology roadmap, and prepare to architect a network of the future.

  • Project Management

    Ensure seamless migration, implement a robust plan, and mitigate risks using our proven project and risk management methodology.

  • Network Architecture Review

    This review is designed to ensure that your network is validated per industry and Juniper best practices. It also provides recommendations to improve network performance and reliability.

  • Network Optimization Consulting

    Analyze network performance and operational issues to preempt problems before they occur.

Assess technologies, reduce complexities, and mitigate risks in your network transformation journey.


Anytime, anywhere support.


  • Juniper Care

    Round-the-clock technical troubleshooting, updates, and maintenance releases plus multiple hardware replacement options help you reduce OpEx and improve network stability.  

  • Juniper Support Insights

    Get AI-driven support and actionable insights across your entire Juniper portfolio.

  • Juniper Advanced Care

    Enhanced response times, escalation management, custom reports, and direct access to Juniper engineers help keep running your network running smoothly.

  • Juniper Premium Care

    Proactive, personalized service management and escalation management help you meet your networking and business objectives.

Anytime, anywhere support.



The hours of downtime prevented in less than a year at a Tier 1 service provider using Juniper Support Insights.


The Juniper Technical Assistance Center’s customer satisfaction (CSAT) score.


The Juniper Professional Services team’s CSAT score.