Customer Success Story
VolkerWessels relies on AIOps to deliver client-to-cloud connectivity
VolkerWessels Telecom offers high-quality digital infrastructure and connectivity services to its customers, which include communications service providers, manufacturers, railways, and energy companies.
A division of the Dutch construction giant VolkerWessels, the managed service provider relies on Juniper’s full-stack AI-driven network solution to deliver on its "total connectivity” services vision.
Overview
| Company | VolkerWessels Telecom |
| Industry | Telecommunications |
| Products used | Wired Assurance, Wi-Fi Assurance, WAN Assurance, Session Smart Router |
| Region | EMEA |
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Customers in the Netherlands connected by AI-driven SD-WAN
Deliver deterministic, optimized end-user experiences from client to cloud
Granular network visibility and automation simplify operations
Simple, effective security for a secure access service edge
Extend ‘smart’ connectivity to the WAN
VolkerWessels wanted to extend its managed network service, built on the Juniper Wired Access and Wireless Access solution, to include AI-driven routing and SD-WAN. Smarter, more agile WAN services would deliver on VolkerWessel’s vision to provide client-to-cloud connectivity to customers and to support its own business operations.
“We wanted to build a total connectivity service for our clients as well as for our own use,” says René Lutjenkossink, ICT architect at VolkerWessels Telecom. “We needed to deliver optimized network experiences with insight, automation, and action from client to cloud.”
Full-stack AI-driven network solution
The Juniper SD-WAN solution, driven by Mist AI, allows VolkerWessels to provide connectivity to its clients that ranges from indoor wired and wireless on their campuses to WAN services linking their private data centers and cloud services.
AI-driven insights and automation of key elements of the full network stack allow VolkerWessels to deliver a better end user experience to its customers and its own employees.
VolkerWessels uses the Juniper Session Smart Router to create an application-aware SD-WAN fabric that meets stringent performance, security, and availability requirements. The Session Smart Router overcomes the inherent inefficiencies of conventional SD-WAN setups with a tunnel-less architecture. This results in a significant reduction in infrastructure and bandwidth costs. Zero trust session integrity allows VolkerWessels to safeguard customers and their devices.
Juniper Mist AI and Juniper cloud services, including Mist Wi-Fi Assurance, Mist Wired Assurance, and Mist WAN Assurance, optimize user experiences and simplify operations across network domains.
Visibility from client to cloud
Visibility into the network experience from client to cloud helps VolkerWessels deliver a better experience to its customers as well as its own employees.
When network issues do arise, the VolkerWessels team can use AI-driven insights and actions for quicker resolution.
“Troubleshooting is easier when you have visibility into the complete stack,” says Lutjenkossink. “When a user has a problem, we can see whether it’s on the SD-WAN, a switch port, or the Wi-Fi, or if there’s something else in the chain that’s disrupting the experience.”
Client-to-cloud visibility permits VolkerWessels to operate network services more efficiently for customers, including optimizing network capacity. “With access to telemetry data on the Juniper network, we can see how much bandwidth is really being used, and scale up and down as needed,” he says.
Next, VolkerWessels will deploy the SD-WAN to support customers and its own operations in Germany and Belgium.
Volker Wessels Relies on Juniper's AI-Driven Solutions to Deliver "Total Connectivity"
Michelle Breugelmans, Service Delivery Manager at Volker Wessels Telecom describes the challenges of being a service provider today, and how Juniper Networks' solutions help to deliver "total connectivity".
The Products
Juniper is leading the convergence of Wi-Fi, Bluetooth® LE, and IoT with our enterprise-grade Access Points. The Juniper Access Points work in conjunction with the Juniper Mist Cloud Architecture and Mist AI to collect and analyze metadata in near real-time from all wireless clients.
The EX Series Ethernet Switches are cloud-ready, high-performance access and aggregation/core layer switches designed for enterprise branch, campus, and data center networks. Wired access networks don’t have to be complex—you can reduce risk and cost without compromising performance, quality, and innovation.
Protect your network edge, data center, and cloud applications with Juniper next-generation physical, virtual, and containerized firewalls, all managed via Juniper Security Director Cloud.
Wired Assurance
The Juniper Mist Wired Assurance service brings Mist AI to access-layer switching. It sets a new network management standard with AI-driven operations and automation, improving the experiences of devices connected to resources through Juniper EX Series Switches.
Wi-Fi Assurance
Driven by Mist AI and machine learning, the Wi-Fi Assurance cloud service automates troubleshooting and operations, making wireless networks predictable, reliable, and measurable while providing near-real-time visibility into user service levels.
WAN Assurance
The Juniper Mist WAN Assurance service simplifies operations, improves visibility into end-user experiences, and shortens SD-WAN mean time to repair.
Session Smart Router
Our software-defined router provides a flexible, application-aware network fabric that meets stringent enterprise performance, security, and availability requirements. Session optimization, intelligent features, and granular service controls enable the highest-quality routing for diverse applications and services.
Published June 2022
